Process

We Design and Build…You Relax.

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  Initial Consultation

  We start by listening to how you live in your home. Our process begins with a 30-minute call to understand your goals and confirm we're a fit. If it feels right, we schedule an on-site visit to walk your space, take measurements, and explore what's possible within your budget.
  
  For kitchen renovations, we may offer a complimentary 3D design mock-up using our photorealistic Chief Architect system—letting you experience the layout, light, and flow before signing a contract.
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  Design

  Your designer guides you through each decision, keeping budget and function aligned. We sign a design agreement that establishes scope and estimated budget. Then, your designer walks you through two phases:
  
  ‍Phase 1: Schematic Layout
  We establish design objectives, review structural considerations, and finalize the plan that works for how you use your space.
  
  ‍Phase 2: Detailed Finish Selections
  Together, we choose cabinetry, countertops, tile, fixtures, lighting, and paint—curated to keep decisions clear and on track.
  
  Crystal Cabinet Works Partnership
  Every renovation includes semi- or fully custom cabinetry through our Crystal Cabinet Works partnership, designed specifically for your space and backed by a limited lifetime warranty.
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  Build

  Once design is finalized, we sign a construction contract and and the build begins. Your dedicated project manager becomes your single point of contact, overseeing permitting, scheduling, material deliveries, and daily communication with tradespeople and inspectors.
  
  They're on-site regularly, guiding progress through demolition, framing, mechanical systems, tilework, cabinetry installation, and finishing details. You receive proactive updates each week on what's happening and what to expect next. When decisions arise, they bring you solutions with clear guidance.
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  Completion & Warranty

  We walk the space together to ensure everything functions as intended and remain available for ongoing support. Every renovation comes with a five-year workmanship warranty and a minimum one-year labor guarantee, along with Crystal Cabinet Works' limited lifetime warranty. We design and build with the long view in mind, selecting materials, layouts, and details that age gracefully alongside your routines.